Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the lionroock Consulting Limited ("lionroock", "we", "us", "our") website at https://liionrock.pro and your engagement with our consulting services. By accessing this website or using our services, you agree to be bound by these Terms. If you do not accept these Terms, please do not use this website or our services.

1. Definitions

• "Service" means the consulting services provided by lionroock, including Customer Lifetime Value Analysis, Regulatory Sandbox Strategy, and Back-Office Transformation.
• "User" / "you" means any individual or organisation accessing this website or engaging lionroock's services.
• "We / Us / Our" refers to lionroock Consulting Limited.
• "Engagement" means a specific consulting project agreed in writing between lionroock and a client.
• "Deliverable" means the output produced by lionroock under an Engagement, such as a report, roadmap, or submission document.

2. Acceptance of Terms

By using this website or contacting us for services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are acting on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Service Description

lionroock provides business consulting services to organisations operating in or engaging with the Hong Kong market. Our three current practice areas are described in detail on our website. Services are available to organisations in Hong Kong and, in certain circumstances, to Mainland China-based firms with Hong Kong regulatory exposure. We reserve the right to decline enquiries at our discretion.

4. Engagement Terms

All consulting engagements are governed by a separate written scope document agreed between lionroock and the client before work commences. That document will specify:

• The defined scope of work and deliverables.
• The fixed fee and payment schedule.
• The estimated timeline and key milestones.
• Confidentiality and data handling obligations.

In the event of any conflict between these Terms and the scope document for a specific engagement, the scope document will take precedence for that engagement.

5. User Responsibilities

Users of this website agree not to:

• Use this website for any unlawful purpose or in violation of applicable Hong Kong law.
• Attempt to gain unauthorised access to any part of this website or its underlying infrastructure.
• Transmit harmful, offensive, or disruptive content through any communication channel on this site.
• Reproduce or republish any content from this website without our written permission.

Clients engaged in a formal consulting project agree to provide accurate information, cooperate reasonably during the engagement, and not misrepresent their organisation or the purpose of the engagement.

6. Intellectual Property

All content on this website — including text, design elements, and methodologies described — is the intellectual property of lionroock Consulting Limited and is protected under applicable Hong Kong law. You may view and print content for personal, non-commercial reference only.

Deliverables produced under a consulting engagement are licensed to the client for their internal use upon full payment of the agreed fee. lionroock retains ownership of the underlying methodologies, frameworks, and tools used to produce those deliverables. You may not resell, sublicense, or publish engagement deliverables without our prior written consent.

7. Payment Terms

Fees for consulting engagements are agreed in advance and stated in HKD unless otherwise specified. Standard payment terms are 50% on engagement commencement and 50% upon delivery of the final Deliverable, unless an alternative schedule is agreed in writing. Invoices are payable within 14 days. Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

8. Disclaimers

The information provided on this website is for general informational purposes only and does not constitute professional advice. Consulting advice provided under a formal engagement is specific to the scope agreed and should not be applied beyond that context without further assessment.

lionroock does not make representations that engagement outcomes will achieve specific financial, operational, or regulatory results. Outcomes depend on factors outside our control, including the accuracy of information provided by the client and decisions made by third parties such as regulatory bodies.

9. Limitation of Liability

To the extent permitted by law, lionroock's total liability to any client arising from a consulting engagement shall not exceed the total fee paid for that specific engagement. We are not liable for indirect, consequential, or incidental losses arising from the use of our services or this website, including but not limited to loss of revenue, loss of business opportunity, or regulatory penalties.

Nothing in these Terms limits our liability for fraud, wilful misconduct, or any liability that cannot be excluded under Hong Kong law.

10. Indemnification

You agree to indemnify and hold lionroock harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your misuse of this website, breach of these Terms, or misrepresentation of your authority or the purpose of an engagement.

11. Termination

Either party may terminate a consulting engagement by giving written notice if the other party materially breaches the engagement terms and fails to remedy that breach within 14 days of written notice. Upon termination, the client will pay for work completed to the date of termination, calculated on a pro-rata basis against the total agreed fee. lionroock reserves the right to terminate website access for conduct that violates these Terms.

12. Dispute Resolution

If a dispute arises, we will seek to resolve it through good-faith negotiation within 30 days of written notice from either party. If negotiation does not resolve the matter, disputes will be submitted to the courts of Hong Kong SAR, which shall have exclusive jurisdiction. These Terms are governed by the laws of Hong Kong SAR.

13. General Provisions

• Entire Agreement: These Terms, together with any engagement scope document, constitute the entire agreement between you and lionroock regarding the subject matter described.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not assign your rights or obligations under these Terms without our written consent.

14. Changes to Terms

We may update these Terms from time to time. Changes will be published on this page with an updated "Last Updated" date. Continued use of this website or our services following the publication of updated Terms constitutes your acceptance of those changes.

15. Contact

For legal enquiries related to these Terms, contact us at:

• Email: [email protected]
• Address: Unit 12, 27th Floor, Capital Tower, 161 Queen's Road East, Wan Chai, Hong Kong